Home Care

Whether you are an adult or child, home is a special place where you would like to recover and rest easier following surgery or an illness. We know how you feel because we feel the same way and that is why our team provides the home care services you need to stay home.

Concord Regional VNA provides skilled services at home, as ordered and directed by your doctor. Our home care team offers hands-on care and teaches you and your caregiver the skills needed to succeed including taking and monitoring vital signs that can help identify problems early and prevent them from becoming serious.

We accept referrals 24-hours-a-day, seven-days-a-week, and can deliver home care services within 24 hours of a doctor’s order.

How We Help


Our services for people of all ages include:

  • Help with managing and learning more about a chronic illness
  • Medication management education
  • Assistance in recovering from an illness or injury
  • Support to improve healing and recovery following surgery
  • Advanced illness programs to address the needs of all ages
  • Home safety and falls risk assessment
  • Transitional care management
  • Safety and injury prevention education
  • Nutritional counseling


Our nurses help you manage and learn more about your chronic illness. We assist in monitoring the effectiveness of medications and any potential side effects, and work closely with you, your caregiver, your physician, and pharmacist to prevent dangerous medication interactions.

Our nurses are specially trained in wound care to help you avoid infections and other serious complications. They will clean and change wound dressings and train you and your caregiver on how to change wound dressings, monitor healing, and detect potential complications.

If you need injections such as monthly Vitamin B12 injections, our nurses can teach you how to administer your own injections and pre-measure them to prevent dosage errors. We can help you manage your medications and collaborate with your physician to assess your treatment and dosage.

Our nurses work closely with you and your caregiver in teaching you about your disease or condition to become as independent as possible. We are specially trained to provide IV and infusion therapy for chemotherapy, parenteral nutrition, pain management, parenteral antibiotics, and hydration therapy.


Our physical, occupational, and speech therapists work closely with you and your caregiver in helping you reach your goals and regain or maintain your independence.

Our physical therapists assist you with moving in and out of bed or a chair, how to use a cane or walker safely and effectively, ways to conserve energy and limit any strain on joints and muscles, how to improve your posture and balance, an exercise program, and preventing falls.

Our occupational therapists help you improve motor skills such as buttoning your shirt, putting shoes on, or cutting food, exercise and positioning programs, and strategies or specially designed equipment to help you complete basic tasks or daily activities.

Our speech therapists assist you in strengthening the muscles of your mouth, neck, and face to alleviate problems like choking and coughing, while improving the ability to speak clearly, chew, and swallow. We can also help you learn different ways to communicate after a stroke and cope when communication is difficult or problematic.

Our goals are to increase your functional levels and improve your quality of life to help keep you at home and out of the hospital.

Medical Social Work

Our medical social workers address the social, economic, and emotional issues that you may experience during your illness. They provide thoughtful guidance and insight to help you meet your goals and access appropriate financial and community resources, if necessary.


Behavioral Health Program

It is common for people to become depressed and/or have high anxiety when they experience a medical event, a new diagnosis, or a fall. Research shows that depression can be as high as 46% for home care patients.

In our program, we have nurses, occupational therapists, and medical social workers specially trained to serve them. The program provides assessment, medication management, and education for patients living with anxiety and depression to help improve outcomes of care.

Medication Reconciliation & Transitional Care Program

Through our Medication Reconciliation and Transitional Care Nursing Program, our agency in collaboration with Concord Hospital Medical Group and Dartmouth-Hitchcock Concord provides additional support for people who have complex chronic conditions and take numerous medications. With these partner healthcare providers, high risk patients are identified and offered this program within 24 hours of discharge.

In a person's home, our transitional care nurse reviews their medications and identifies barriers they may have in taking their medications. Health status changes are also entered electronically so all healthcare providers involved have the most recent information. As a result of the program, there is initiation of needed home care services, additional medication education, and follow up visits with primary care providers leading to improved outcomes of care.

Maternal Child Health

Our nurses are specially trained in obstetrics to help prepare you for birth and teach you how to care for your newborn after you leave the hospital. We provide many services to pregnant women and postpartum women to help give you and your new family a healthy start.

Our services include:

  • Prenatal care and support
  • Care of premature babies
  • Follow-up care on neonatal Intensive Care Unit discharged infants
  • Care and Treatment of perinatal complications
  • Assistance with breast-feeding and/or other feeding difficulties
  • Use of Photo Light Therapy needed to decrease Bilirubin in baby’s blood that causes jaundice
  • Information on the infant’s preventive health needs
  • Information on family planning and postpartum depression
  • Information on when to call a physician
  • Assessment of emotional and family issues
  • Short-term counseling of mothers

“Baby’s First Homecoming Visits” for Mothers and Newborns

  • Baby care
  • Breastfeeding and bottle-feeding
  • Circumcision care
  • Umbilical cord care
  • Child illness and safety education
  • Family planning and community resource information

Specialized Training

If you choose to add personal home services to your plan of care, please note that our homemakers, personal care service providers, and licensed nursing assistants (home care aides) must undergo a background investigation, attend a two-day agency orientation, complete extensive training and specialized education with our Staff Development Nurse, and shadow experienced team members performing visits in patient homes.

Specialized education provided to our team members focus on: Alzheimer’s Disease, Dementia, and Delirium Depression and Anxiety

All team members meet specific competencies and demonstrate their skills to the Staff Development Nurse prior to providing care independently. They are retested on these competencies yearly.